At 43rd Street Lighting, we aim for your complete satisfaction with each sale. If you are not completely satisfied with your purchase, please contact us. We want you to be happy with your 43rd Street purchase. Please contact us via email or telephone within 30 days of receipt before completing any return. If you receive a damaged product, we will replace it at our cost as soon as possible. If you are not happy with a product, simply pay for return shipping to us, and we will issue a refund. Products must be in original condition. Restocking fee may apply based on manufacturer.